Czasami przy odtwarzaniu filmow , a czasami sam z siebie komputer łapie bluescreena.
Windows 7 64 bit
Wyskakuje następujący raport o błędach:
Kod: Zaznacz cały
Podpis problemu:
Nazwa zdarzenia problemu: BlueScreen
Wersja systemu operacyjnego: 6.1.7600.2.0.0.768.3
Identyfikator ustawień regionalnych: 1045
Dodatkowe informacje o problemie:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8004A0A038
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Pliki pomagające opisać problem:
C:\Windows\Minidump\060212-28314-01.dmp
C:\Users\Jagoda Klemt\AppData\Local\Temp\WER-40435-0.sysdata.xml
Przeczytaj w trybie online nasze zasady zachowania poufności informacji:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0415
Jeśli zasady zachowania poufności informacji w trybie online nie są dostępne, przeczytaj nasze zasady zachowania poufności informacji w trybie offline:
C:\Windows\system32\pl-PL\erofflps.txtprzy użyciu debugging tools for windows odczytałem plik dmp i jest on następujący:
Kod: Zaznacz cały
Loading Dump File [C:\Windows\Minidump\060212-28314-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image ntoskrnl.exe, Win32 error 2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows Vista Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Kernel base = 0xfffff800`02c1a000 PsLoadedModuleList = 0xfffff800`02e56e70
Debug session time: Sat Jun 2 17:36:01.579 2012 (GMT+2)
System Uptime: 0 days 0:00:10.327
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image ntoskrnl.exe, Win32 error 2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Loading Kernel Symbols
.......................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, fffffa8004a0a038, 0, 0}
***** Kernel symbols are WRONG. Please fix symbols to do analysis.
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*** WARNING: Unable to verify timestamp for hal.dll
*** ERROR: Module load completed but symbols could not be loaded for hal.dll
Followup: MachineOwner
---------
1: kd> .reload
niestety , to wszystko co potrafiłem zrobić sam. nie wiem co dalej , więc proszę o pomoc.
Pozdrawiam!!
