Od pewnego czasu mam problem z bluescreenami BUGCODE_USB_DRIVER na Windows 7 x64 (Lenovo Y550P).
Zaczęło się jakiś miesiąc temu, gdy miałem jeszcze fabrycznie zainstalowany Win7 x64 Home, celem załatwinia problemu wymieniłem dysk (kupiłem pojemniejszy, a bluescreeny były dobrym pretekstem do odświeżenia systemu
) i zainstalowałem Windows 7 Professional x64. Niestety od wczorajszej wymiany do teraz dwa razy miałem ten sam bluescreen i taki sam komunikat BUGCODE_USB_DRIVER. Po przeczytaniu poradnika http://www.hotfix.pl/bluescreen-bsod-szukanie-przyczyny-powstawania-czytanie-plikow-dmp-a17.htm jedyne czego się dowiedziałem (tak mi się przynajmniej wydaje), to że problem tkwi w pliku usbhub.sys, a wywoływany jest z procesu system.
Moja prośba jest następująca, gdyby znalazł się ktoś tak miły i przeanalizował minidumpa, a także poradził co uczynić by wyeliminować problem to byłoby świetnie, bo przyznam, że ręce mi opadły jak na nowym systemie zobaczyłem BSOD.
Poniżej zamieszczam loga z minidump.dmp.
Kod: Zaznacz cały
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\080611-38844-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: C:\symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Machine Name:
Kernel base = 0xfffff800`0301b000 PsLoadedModuleList = 0xfffff800`03258e50
Debug session time: Sat Aug 6 16:15:38.639 2011 (UTC + 2:00)
System Uptime: 0 days 2:08:34.262
Loading Kernel Symbols
...............................................................
................................................................
............................................
Loading User Symbols
Loading unloaded module list
.......................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck FE, {8, 6, 5, fffffa8007a8e640}
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: usbport!_DEVICE_EXTENSION ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: usbhub!_DEVICE_EXTENSION_HUB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: usbhub!_DEVICE_EXTENSION_HUB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: usbhub!_DEVICE_EXTENSION_HUB ***
*** ***
*************************************************************************
Probably caused by : usbhub.sys ( usbhub!UsbhHubProcessChangeWorker+ec )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
BUGCODE_USB_DRIVER (fe)
USB Driver bugcheck, first parameter is USB bugcheck code.
Arguments:
Arg1: 0000000000000008, USBBUGCODE_RESERVED_USBHUB
Arg2: 0000000000000006, USBHUB_TRAP_FATAL_TIMEOUT
Arg3: 0000000000000005, TimeoutCode: Timeout_PCE_Suspend_Action3 - PortData->PortSuspendEvent
Arg4: fffffa8007a8e640, TimeoutContext - PortData
Debugging Details:
------------------
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: usbport!_DEVICE_EXTENSION ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: usbhub!_DEVICE_EXTENSION_HUB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: usbhub!_DEVICE_EXTENSION_HUB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: usbhub!_DEVICE_EXTENSION_HUB ***
*** ***
*************************************************************************
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xFE
PROCESS_NAME: System
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff880046a19ec to fffff8000308b700
STACK_TEXT:
fffff880`03379c18 fffff880`046a19ec : 00000000`000000fe 00000000`00000008 00000000`00000006 00000000`00000005 : nt!KeBugCheckEx
fffff880`03379c20 fffff800`03386843 : fffffa80`07a61050 fffffa80`05aad9d0 ffffffff`dc3a58a0 fffff800`032305f8 : usbhub!UsbhHubProcessChangeWorker+0xec
fffff880`03379c80 fffff800`03098961 : fffff800`03230500 fffff800`03386820 fffffa80`0240c040 00000000`00000000 : nt!IopProcessWorkItem+0x23
fffff880`03379cb0 fffff800`0332ebc6 : 4867e29a`59104000 fffffa80`0240c040 00000000`00000080 fffffa80`023f5b30 : nt!ExpWorkerThread+0x111
fffff880`03379d40 fffff800`03069bc6 : fffff880`031d3180 fffffa80`0240c040 fffff880`031ddfc0 f2010ae7`105943fc : nt!PspSystemThreadStartup+0x5a
fffff880`03379d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
STACK_COMMAND: kb
FOLLOWUP_IP:
usbhub!UsbhHubProcessChangeWorker+ec
fffff880`046a19ec cc int 3
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: usbhub!UsbhHubProcessChangeWorker+ec
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: usbhub
IMAGE_NAME: usbhub.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bcc2d
FAILURE_BUCKET_ID: X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec
BUCKET_ID: X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec
Followup: MachineOwner
---------
2: kd> lmvm usbhub
start end module name
fffff880`0468f000 fffff880`046e9000 usbhub (pdb symbols) c:\symbols\usbhub.pdb\295DCA65F67B44BF8DD26C3B6D89A6F71\usbhub.pdb
Loaded symbol image file: usbhub.sys
Mapped memory image file: c:\symbols\usbhub.sys\4A5BCC2D5a000\usbhub.sys
Image path: \SystemRoot\system32\DRIVERS\usbhub.sys
Image name: usbhub.sys
Timestamp: Tue Jul 14 02:07:09 2009 (4A5BCC2D)
CheckSum: 0005BB10
ImageSize: 0005A000
File version: 6.1.7600.16385
Product version: 6.1.7600.16385
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft? Windows? Operating System
InternalName: usbhub.sys
OriginalFilename: usbhub.sys
ProductVersion: 6.1.7600.16385
FileVersion: 6.1.7600.16385 (win7_rtm.090713-1255)
FileDescription: Default Hub Driver for USB
LegalCopyright: ? Microsoft Corporation. All rights reserved.
z góry dzięki.
Kacper C.
)
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