BSOD - problem z win32k.

Post30 sie 2013, 22:56

Plik minidump

icrosoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [G:\Minidump\083013-24226-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Machine Name:
Kernel base = 0xfffff800`03c0c000 PsLoadedModuleList = 0xfffff800`03e4f670
Debug session time: Fri Aug 30 22:24:56.106 2013 (GMT+2)
System Uptime: 0 days 0:12:56.370
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
..........................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff900c1c18000, 1, fffff96000042364, 0}

Could not read faulting driver name
Probably caused by : win32k.sys ( win32k!sfac_GetLongGlyphIDs+84 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff900c1c18000, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff96000042364, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000000, (reserved)

Debugging Details:
------------------

Could not read faulting driver name

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80003eb9100
fffff900c1c18000

FAULTING_IP:
win32k!sfac_GetLongGlyphIDs+84
fffff960`00042364 44891e mov dword ptr [rsi],r11d

MM_INTERNAL_CODE: 0

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x50

PROCESS_NAME: csrss.exe

CURRENT_IRQL: 0

TRAP_FRAME: fffff8800ac64b40 -- (.trap 0xfffff8800ac64b40)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000002f25234
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff96000042364 rsp=fffff8800ac64cd0 rbp=0000000000000baa
r8=0000000002f25300 r9=0000000002f25232 r10=0000000000000baa
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz ac pe cy
win32k!sfac_GetLongGlyphIDs+0x84:
fffff960`00042364 44891e mov dword ptr [rsi],r11d ds:00000000`00000000=????????
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff80003cffbe0 to fffff80003c81c00

STACK_TEXT:
fffff880`0ac649d8 fffff800`03cffbe0 : 00000000`00000050 fffff900`c1c18000 00000000`00000001 fffff880`0ac64b40 : nt!KeBugCheckEx
fffff880`0ac649e0 fffff800`03c7fd2e : 00000000`00000001 fffff900`c1c18000 00000000`00000000 00000000`00001479 : nt! ?? ::FNODOBFM::`string'+0x4518f
fffff880`0ac64b40 fffff960`00042364 : 00000000`00001479 fffff900`c1c18000 00000000`0000ffff fffff960`00041cc8 : nt!KiPageFault+0x16e
fffff880`0ac64cd0 fffff960`000422ab : fffff960`00042704 00000000`0000014a 00000000`00000f22 00000000`00001ed9 : win32k!sfac_GetLongGlyphIDs+0x84
fffff880`0ac64d20 fffff960`000421da : 00000000`02f23e84 00000000`00001ed9 00000000`00002824 00000000`00002824 : win32k!sfac_GetWinNTGlyphIDs+0xbb
fffff880`0ac64d90 fffff960`000420aa : 00000000`00000000 00000000`00000000 00000000`02f25250 00000000`00002844 : win32k!fs_WinNTGetGlyphIDs+0x6a
fffff880`0ac64de0 fffff960`00041e08 : 00000000`02f25250 fffff880`0ac64f20 00000000`00002022 00000000`02f2014a : win32k!cjComputeGLYPHSET_MSFT_UNICODE+0x252
fffff880`0ac64ea0 fffff960`00039173 : fffff900`c237fd00 00000000`00000001 00000000`00000001 00000000`00000000 : win32k!bLoadGlyphSet+0xf8
fffff880`0ac64ed0 fffff960`00039312 : fffff900`c237fd00 fffff900`00000001 fffff900`c237fd00 fffff960`001ac3e4 : win32k!bReloadGlyphSet+0x24b
fffff880`0ac65590 fffff960`0003926a : 00000000`00000000 fffff900`c237fd00 fffff900`00000001 fffff900`c3726b44 : win32k!ttfdQueryFontTree+0x66
fffff880`0ac655e0 fffff960`000860bb : fffff960`00039210 fffff900`c237d450 00000000`00000001 00000000`00000000 : win32k!ttfdSemQueryFontTree+0x5a
fffff880`0ac65620 fffff960`00085f67 : fffff880`0ac65730 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!PDEVOBJ::QueryFontTree+0x63
fffff880`0ac656a0 fffff960`0004005a : fffff900`c008a010 00000000`00000000 00000000`00000002 00000000`00000000 : win32k!PFEOBJ::pfdg+0xa3
fffff880`0ac65700 fffff960`0009a70c : fffff900`c3726a30 fffff880`0ac65990 fffff880`0ac65890 fffff880`0ac659e0 : win32k!RFONTOBJ::bRealizeFont+0x46
fffff880`0ac65820 fffff960`0006b145 : 00000000`00008000 fffff900`00000000 00000cec`00000000 77803c94`00000002 : win32k!RFONTOBJ::bInit+0x548
fffff880`0ac65940 fffff960`0006b0db : 00000000`00000000 fffff880`0ac65b60 00000000`656d616e 00320044`02000002 : win32k!ulGetFontData2+0x31
fffff880`0ac659b0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!ulGetFontData+0x7f

STACK_COMMAND: kb

FOLLOWUP_IP:
win32k!sfac_GetLongGlyphIDs+84
fffff960`00042364 44891e mov dword ptr [rsi],r11d

SYMBOL_STACK_INDEX: 3

SYMBOL_NAME: win32k!sfac_GetLongGlyphIDs+84

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: win32k

IMAGE_NAME: win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 51aeb1a7

FAILURE_BUCKET_ID: X64_0x50_win32k!sfac_GetLongGlyphIDs+84

BUCKET_ID: X64_0x50_win32k!sfac_GetLongGlyphIDs+84

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff900c1c18000, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff96000042364, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000000, (reserved)

Debugging Details:
------------------

Could not read faulting driver name

WRITE_ADDRESS: fffff900c1c18000

FAULTING_IP:
win32k!sfac_GetLongGlyphIDs+84
fffff960`00042364 44891e mov dword ptr [rsi],r11d

MM_INTERNAL_CODE: 0

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x50

PROCESS_NAME: csrss.exe

CURRENT_IRQL: 0

TRAP_FRAME: fffff8800ac64b40 -- (.trap 0xfffff8800ac64b40)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000002f25234
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff96000042364 rsp=fffff8800ac64cd0 rbp=0000000000000baa
r8=0000000002f25300 r9=0000000002f25232 r10=0000000000000baa
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz ac pe cy
win32k!sfac_GetLongGlyphIDs+0x84:
fffff960`00042364 44891e mov dword ptr [rsi],r11d ds:00000000`00000000=????????
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff80003cffbe0 to fffff80003c81c00

STACK_TEXT:
fffff880`0ac649d8 fffff800`03cffbe0 : 00000000`00000050 fffff900`c1c18000 00000000`00000001 fffff880`0ac64b40 : nt!KeBugCheckEx
fffff880`0ac649e0 fffff800`03c7fd2e : 00000000`00000001 fffff900`c1c18000 00000000`00000000 00000000`00001479 : nt! ?? ::FNODOBFM::`string'+0x4518f
fffff880`0ac64b40 fffff960`00042364 : 00000000`00001479 fffff900`c1c18000 00000000`0000ffff fffff960`00041cc8 : nt!KiPageFault+0x16e
fffff880`0ac64cd0 fffff960`000422ab : fffff960`00042704 00000000`0000014a 00000000`00000f22 00000000`00001ed9 : win32k!sfac_GetLongGlyphIDs+0x84
fffff880`0ac64d20 fffff960`000421da : 00000000`02f23e84 00000000`00001ed9 00000000`00002824 00000000`00002824 : win32k!sfac_GetWinNTGlyphIDs+0xbb
fffff880`0ac64d90 fffff960`000420aa : 00000000`00000000 00000000`00000000 00000000`02f25250 00000000`00002844 : win32k!fs_WinNTGetGlyphIDs+0x6a
fffff880`0ac64de0 fffff960`00041e08 : 00000000`02f25250 fffff880`0ac64f20 00000000`00002022 00000000`02f2014a : win32k!cjComputeGLYPHSET_MSFT_UNICODE+0x252
fffff880`0ac64ea0 fffff960`00039173 : fffff900`c237fd00 00000000`00000001 00000000`00000001 00000000`00000000 : win32k!bLoadGlyphSet+0xf8
fffff880`0ac64ed0 fffff960`00039312 : fffff900`c237fd00 fffff900`00000001 fffff900`c237fd00 fffff960`001ac3e4 : win32k!bReloadGlyphSet+0x24b
fffff880`0ac65590 fffff960`0003926a : 00000000`00000000 fffff900`c237fd00 fffff900`00000001 fffff900`c3726b44 : win32k!ttfdQueryFontTree+0x66
fffff880`0ac655e0 fffff960`000860bb : fffff960`00039210 fffff900`c237d450 00000000`00000001 00000000`00000000 : win32k!ttfdSemQueryFontTree+0x5a
fffff880`0ac65620 fffff960`00085f67 : fffff880`0ac65730 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!PDEVOBJ::QueryFontTree+0x63
fffff880`0ac656a0 fffff960`0004005a : fffff900`c008a010 00000000`00000000 00000000`00000002 00000000`00000000 : win32k!PFEOBJ::pfdg+0xa3
fffff880`0ac65700 fffff960`0009a70c : fffff900`c3726a30 fffff880`0ac65990 fffff880`0ac65890 fffff880`0ac659e0 : win32k!RFONTOBJ::bRealizeFont+0x46
fffff880`0ac65820 fffff960`0006b145 : 00000000`00008000 fffff900`00000000 00000cec`00000000 77803c94`00000002 : win32k!RFONTOBJ::bInit+0x548
fffff880`0ac65940 fffff960`0006b0db : 00000000`00000000 fffff880`0ac65b60 00000000`656d616e 00320044`02000002 : win32k!ulGetFontData2+0x31
fffff880`0ac659b0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!ulGetFontData+0x7f

STACK_COMMAND: kb

FOLLOWUP_IP:
win32k!sfac_GetLongGlyphIDs+84
fffff960`00042364 44891e mov dword ptr [rsi],r11d

SYMBOL_STACK_INDEX: 3

SYMBOL_NAME: win32k!sfac_GetLongGlyphIDs+84

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: win32k

IMAGE_NAME: win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 51aeb1a7

FAILURE_BUCKET_ID: X64_0x50_win32k!sfac_GetLongGlyphIDs+84

BUCKET_ID: X64_0x50_win32k!sfac_GetLongGlyphIDs+84

Followup: MachineOwner
---------

Strona WWW · Post30 sie 2013, 22:57

Przeinstaluj sterownik od karty graficznej na inną wersje niż aktualna.