Od pewnego czasu mam problemy z nowym laptopem Samsung RF511. Kilkukrotnie został zresetowany z Blue-screenem oto wynik debugera:
Kod: Zaznacz cały
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\042112-27066-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`03201000 PsLoadedModuleList = 0xfffff800`03446670
Debug session time: Sat Apr 21 20:43:46.284 2012 (GMT+2)
System Uptime: 1 days 5:47:46.252
Loading Kernel Symbols
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Loading User Symbols
Loading unloaded module list
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* *
* Bugcheck Analysis *
* *
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Use !analyze -v to get detailed debugging information.
BugCheck 19, {20, fffffa8008edb620, fffffa8008edba40, 4420014}
Unable to load image \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20120420.001\IDSvia64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for IDSvia64.sys
*** ERROR: Module load completed but symbols could not be loaded for IDSvia64.sys
Probably caused by : IDSvia64.sys ( IDSvia64+3637b )
Followup: MachineOwner
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4: kd> !analyze -v
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* *
* Bugcheck Analysis *
* *
*******************************************************************************
BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000020, a pool block header size is corrupt.
Arg2: fffffa8008edb620, The pool entry we were looking for within the page.
Arg3: fffffa8008edba40, The next pool entry.
Arg4: 0000000004420014, (reserved)
Debugging Details:
------------------
BUGCHECK_STR: 0x19_20
POOL_ADDRESS: GetPointerFromAddress: unable to read from fffff800034b0100
fffffa8008edb620
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff800033abcae to fffff8000327dc40
STACK_TEXT:
fffff880`0a70c698 fffff800`033abcae : 00000000`00000019 00000000`00000020 fffffa80`08edb620 fffffa80`08edba40 : nt!KeBugCheckEx
fffff880`0a70c6a0 fffff880`0c03637b : fffff880`0c06e410 00000000`00000000 fffffa80`4d43444e fffffa80`08edb638 : nt!ExDeferredFreePool+0x12da
fffff880`0a70c750 fffff880`0c06e410 : 00000000`00000000 fffffa80`4d43444e fffffa80`08edb638 fffffa80`093814a8 : IDSvia64+0x3637b
fffff880`0a70c758 00000000`00000000 : fffffa80`4d43444e fffffa80`08edb638 fffffa80`093814a8 fffff880`0c036b14 : IDSvia64+0x6e410
STACK_COMMAND: kb
FOLLOWUP_IP:
IDSvia64+3637b
fffff880`0c03637b ?? ???
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: IDSvia64+3637b
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: IDSvia64
IMAGE_NAME: IDSvia64.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4ecc04bb
FAILURE_BUCKET_ID: X64_0x19_20_IDSvia64+3637b
BUCKET_ID: X64_0x19_20_IDSvia64+3637b
Followup: MachineOwner
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Do tego dokładam kilkukrotne wystąpienie komunikatu z poziomu konsoli
Kod: Zaznacz cały
reboot and select proper boot device or insert boot media in selected boot device and press a keyCo mogę zrobić z tym faktem? Proszę o pomoc.
