Bluescreen. Dlaczego ?

[ZiNGO]

Witam. Wczoraj brat siedziąc na komputerze powiedział że pojawił mu się bluescreen. oto raport z programu BluescreenView:

==================================================
Dump File : 120412-21231-01.dmp
Crash Time : 04-12-2012 20:03:49
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000028
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`016b2360
Caused By Driver : ndis.sys
Caused By Address : ndis.sys+19360
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\120412-21231-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 292 344
==================================================

Co było przyczyną ?

[lewy]

Firewall albo sterownik karty sieciowej, ewentualnie antywirus.

[ZiNGO]

a Firewall to rozwijając temat to jaka przyczyna może być ?

[XMan]

DRIVER_IRQL_NOT_LESS_OR_EQUAL

Przeinstaluj sterowniki do karty sieciowej.
(jeżeli są inne to sprawdź)

[seba86mu]

a Firewall to rozwijając temat to jaka przyczyna może być ?

Jeżeli problem z Firewallem, to przeważnie żre się z jakimś innym oprogramowaniem lub sterownikiem właśnie, więc zacznij od sterownika karty sieciowej.

[i3v]

Hi all,
I've just ran into something very similar:

Kod: Zaznacz cały

021413-62384-01.dmp   14.02.2013 18:46:50   DRIVER_IRQL_NOT_LESS_OR_EQUAL   
0x000000d1   
00000000`00000028   
00000000`00000002   
00000000`00000000   
fffff880`01853360   

ndis.sys   ndis.sys+19360               x64      
C:\Windows\Minidump\021413-62384-01.dmp   8   15   7601   316 475   



And this had already occurred in the past:

Kod: Zaznacz cały

012313-57423-01.dmp   23.01.2013 19:24:05   DRIVER_IRQL_NOT_LESS_OR_EQUAL   
0x000000d1   
00000000`00000028   
00000000`00000002   
00000000`00000000   
fffff880`0187e360   

ndis.sys   ndis.sys+19360               x64      
C:\Windows\Minidump\012313-57423-01.dmp   8   15   7601   313 805   


The interesting thing is - it's hard-to-google issue. There's not too much buzz around it... This is the only topic I've found for "ndis.sys+19360"... (Although more general "ndis.sys BSOD" topic is widely discussed)
ZiNGO,

• Did you managed to find the issue?
• What driver had you updated, if any?
• How many times this BSOD occurred to you?
• Which network adapters do you have?

Here's my list of network adapters:

• Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
  Driver Provider: Atheros
  Driver date: 21.04.2010
  Driver Version: 1.0.0.29
  
• Bluetooth Device (Personal Area Network) #3
  Driver Provider: Microsoft
  Driver date: 21.06.2006
  Driver Version: 6.1.7600.16385
  
• Bluetooth Device (RFCOMM Protocol TDI) #3
  Driver Provider: Microsoft
  Driver date: 21.06.2006
  Driver Version: 6.1.7600.16385
  
• Hamachi Network Interface
  Driver Provider: LogMeIn, Inc.
  Driver date: 14.05.2007
  Driver Version: 6.0.2.2
  
• Intel(R) Centrino(R) Ultimate-N 6300 AGN
  Driver Provider: Intel
  Driver date: 06.12.2012
  Driver Version: 15.4.0.11
  
• Microsoft Virtual WiFi Miniport Adapter
  Driver Provider: Microsoft
  Driver date: 21.06.2006
  Driver Version: 6.1.7600.16385
  
• Microsoft Virtual WiFi Miniport Adapter #2 //disabled
  Driver Provider: Microsoft
  Driver date: 21.06.2006
  Driver Version: 6.1.7600.16385
  
• VMware Virtual Ethernet Adapter for VMnet1 //disabled
  Driver Provider: VMware, Inc.
  Driver date: 29.06.2012
  Driver Version: 4.1.4.0
  
• VMware Virtual Ethernet Adapter for VMnet8 //disabled
  Driver Provider: VMware, Inc.
  Driver date: 29.06.2012
  Driver Version: 4.1.4.0

Do we have anything in common?


PS
minidumps:

Kod: Zaznacz cały

https://skydrive.live.com/redir?resid=8FD4EC3161ABA67A!214

,

Kod: Zaznacz cały

https://skydrive.live.com/redir?resid=8FD4EC3161ABA67A!215

.



Thanks in advance!

[djkamil09061991]

Reinstall the network card driver, disable or re-install firewall and antivirus

[i3v]

djkamil09061991,

Thanks for your reply... But... which one?
Though, I agree, it's a good idea to look for newer drivers, anyway..

Since it's occurring once in a 3 weeks, it would take quite long to figure out , which driver is responsible....

By the way, my antivirus (and firewall) is [code]http://www.kaspersky.com/small_office_security[code] (KSOS v2). Built-in windows firewall is disabled. I also don't like the idea to switch it off for a month...

PS Win7 x64.

[djkamil09061991]

give me the name of the motherboard with the cpu-z program,mainboard tab

[i3v]

djkamil09061991, It's Asus G73jw notebook.
CPU-Z won't tell much....

Kod: Zaznacz cały

https://skydrive.live.com/redir?resid=8FD4EC3161ABA67A!216

.

I've added a list of my network adapters (as in device manager) in my first message in this thread.


I've just updated my
Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Driver Provider: Atheros
Driver date: 27.09.2010
Driver Version: 1.0.0.36

From

Kod: Zaznacz cały

http://www.atheros.cz/atheros-wireless-download.php?chipset=48&system=5

.

[djkamil09061991]

install:
chipset:
Dostępne tylko dla zarejestrowanych użytkowników
atheros driver from the manufacturer asus:
Dostępne tylko dla zarejestrowanych użytkowników

[i3v]

djkamil09061991, Atheros driver you recommend is exactly the same driver version that i had installed when this BSOD occured. (1.0.0.29).
I've updated it to 1.0.0.36 today, after the bsod (see above). Asus official web site is outdated, as always. There's a semi-official packs of drivers though, like

Kod: Zaznacz cały

http://rog.asus.com/forum/showthread.php?1150-G73-74-53-Series-Driver-and-Application-Reference

. And they also have a link to newer ("Atheros AR813X/AR815X Series PCI-E Ethernet Controller (NDIS 6.20) v1.0.0.36 WHQL 10/22/2010") driver too...

The chipset driver is outdated too... I don't really remember why I've updated the chipset driver to "Chipset_Intel_9.3.0.1020", as far as I remember, I was trying to solve some power-saving bugs. I don't think this newer version is less compatible than the older one. Asus is just too lazy to update their link. Those

Kod: Zaznacz cały

http://rog.asus.com/forum/showthread.php?1150-G73-74-53-Series-Driver-and-Application-Reference

on ROG community site points to newer driver (9.2.0.1025) as well.

Many thanks for your help, djkamil09061991
But in fact, my main purpose for posting this issue here was to ask ZiNGO if our systems have something in common. Maybe, this would allow to understand the underlining issue....

Thanks again...

PS
I've installed
Intel(R) Centrino(R) Ultimate-N 6300 AGN
Driver Provider: Intel
Driver date: 03.06.2012
Driver Version: 15.2.0.19